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Shipping Policy

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Domestic Shipping (Within U.S.)

Standard Ground Shipping

  • Delivery Time: Approximately 3-5 business days
  • Processing Time: 1-2 business days

3-Day Shipping (Express Saver)

  • Delivery Time: 3 business days
  • Processing Time: 1-2 business days
  • Rates: FedEx Live Discounted Rates (Calculated at Checkout)

2-Day Shipping

  • Delivery Time: 2 business days
  • Processing Time: 1-2 business days
  • Rates: FedEx Live Discounted Rates (Calculated at Checkout)

Standard Overnight Shipping (Next Business Day)

  • Delivery Time: Next business day
  • Processing Time: 1-2 business days
  • Rates: FedEx Live Discounted Rates (Calculated at Checkout)

Delivery Confirmation

  • We provide a delivery confirmation service to ensure you receive your order.
  • This service includes tracking information that will be emailed to you once your package is shipped.

Important Notes

  • Cut-off time for overnight orders: 2 PM EST.
  • Orders placed after 3 PM EST may not be guaranteed for next business day delivery.
  • Orders placed on Friday before 2 PM EST will be delivered by Monday the following week.
  • Orders placed on Friday after 2 PM EST will be delivered by Tuesday the following week.

International Shipping (We Ship Worldwide)

Delivery Time: 

Approximately 1 week

Processing Time: 

1-2 business days

Rates: 

FedEx Live Discounted Rates (Calculated at Checkout)

Countries

  • Canada
  • France / Germany / U.K.
  • Australia / Belgium / Denmark / Sweden
  • More Countries

VAT Information

  • Please include VAT number during checkout.
  • We will display the VAT on our shipping label. 
  • But we have no control over how Customs will handle it.
  • Please make sure that you track the package and communicate with your local customs office to make proper payment arrangements for duties and taxes.

Payment and Security

  • For faster international shipping, we suggest paying via PayPal.
  • Credit card details will be verified with the issuer bank. Please email us a screenshot from your credit card statement or bank login showing our company name, amount, and date.

Tracking and Returns

  • Tracking numbers and invoices are emailed once the product is shipped.
  • In case of lost or damaged products, please report to us and the shipping firm immediately.

Import Duty Notice

  • All international shipments are subject to import duty.
  • Please check with your country's customs and brokerage for information about import charges.
  • Please note that we have no control over these charges and cannot predict what they might be.
  • Please read more about import duty from List of countries by tariff rate, List of Tariffs by Country 2024

Important Notes

  • International customers are responsible for all duties and taxes.
  • We do not refund shipping costs for items rejected by customs.
  • Please check with your country for restrictions, duties, and taxes.

Responsibility

Please note that we are not responsible for any delays caused by the Shipping company or due to any natural disaster such as flood, tornado, volcano eruption, earthquake, or landslide.

Using Your Shipping Account

If you have a shipping account and want to use your discounts, please update the notes during checkout or call us at (201) 442-0091 and provide your shipping account number. We will bill your shipping account (UPS / FedEx only).